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Version 3 System Management
The necessary sophistication of such a wide-ranging application presents its own administrative challenge. The software is extremely versatile. It must be flexible enough to handle many activity streams appropriate to different clinical specialisations and dispersed across innumerable locations too. Its content and presentation is almost infinitely variable right down to the ability to define a discrete process that is particular to a certain activity type, user or location. The options for users are almost boundless.
It is therefore crucial that Adastra provides clear, consistent and intuitive functionality for system supervisors and administrators. Any software system will only be effective in operation if its users know how to deploy it. Adastra understands this well. We therefore place great emphasis on structuring the database so that it is accessible and readily understood. We forge our own understanding of how a service provider wishes to operate, so that system configuration and user training can then be suitably targeted. And our 24/365 helpdesk means that assistance is always close to hand.
System Managers and Supervisors have access to a catalogue of software management features which support local definition of system functions and then enable a wide range of real-time and after-the-event operational support and reporting features. These include:
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