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Version 3 System Management

The necessary sophistication of such a wide-ranging application presents its own administrative challenge. The software is extremely versatile. It must be flexible enough to handle many activity streams appropriate to different clinical specialisations and dispersed across innumerable locations too. Its content and presentation is  almost infinitely variable right down to the ability to define a discrete process that is particular to a certain activity type, user or location. The options for users are almost boundless.

It is therefore crucial that Adastra provides clear, consistent and intuitive functionality for system supervisors and administrators. Any software system will only be effective in operation if its users know how to deploy it. Adastra understands this well. We therefore place great emphasis on structuring the database so that it is accessible and readily understood. We forge our own understanding of how a service provider wishes to operate, so that system configuration and user training can then be suitably targeted. And our 24/365 helpdesk means that assistance is always close to hand.

System Managers and Supervisors have access to a catalogue of software management features which support local definition of system functions and then enable a wide range of real-time and after-the-event operational support and reporting features. These include:

  • The Management of User and User Group access rights
  • The definition of information gathering templates that are particular to each service type
  • The inclusion of user-defined decision-support processes (for operational as well as clinical purposes)
  • Establishment of appointment schedules specific to each point of care
  • Easily accessible and intuitive database search facilities
  • Sophisticated reporting features aligned to national quality reporting requirements
  • The automation of accounts for constituent services that are charged out, or for payment evaluation for sessionally-employed staff
  • Record edit functions
  • Access to the audit trails
  • Multiple formulary definition
  • The establishment and replenishment of dispersed drug stocks at multiple locations
  • Prescription pricing and charging
  • Intelligent Load Monitoring features designed to support optimal workload distribution and resource management during times of heavy demand, and to support the ongoing assessment of workload relative to available resources.